Service & Communication for Infor Nexus 2023
The Call Center hub of Infor Nexus is in Colombo and the Call Center staff play an integral role in ensuring logistics and the supply chain network works at its optimum.
Communication is a vital element, as well as courteousy and etiquette, promptness and professonalism.
A tailor-made workshop was done for the Infor Nexus Service hub team to incorporate several tools and techniques that would help them become professional service personnel serving global clients.
